Effective Date: May 25, 2018
The types of personal information we may collect (directly from you or third party source) and our privacy practices are dependent on your interaction with the Services and requirements of applicable law. Some of the ways we may collect personal information include:
Directly, through your use and interaction with the Services, participating in surveys, promotions or events offered by Company, contacting us directly, or request for information from the Company.
Indirectly, through the collection of passive information provided as you navigate the Services, including, without limitation, through cookies and/or other similar technologies as described below.
User Provided Information – Company may collect certain personal information in order for you to use the Application and/or Services, including, without limitation, (i) full name; (ii) mailing address; (iii) phone number; and/or (iv) email address. Additionally, when you send a communication via the Application, Company may also collect that communication, and you agree Company is free to use the content of any communications submitted by you for any purpose, including developing, manufacturing, and/or marketing goods or Services. We will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you grant us permission to do so; (b) we first send notice to you that the materials or other information you submit to a particular part of a Service will be published or otherwise used with your name on it; or (c) we are required to do so by law. In some countries, a user under the age of 16 may only provide or consent to the processing of their personal information if such consent is provided by a person holding “parental responsibility” (i.e. a parent or legal guardian).
Log File Information – Company may automatically collect information regarding your IP (internet protocol) address and other information about the Internet browser, operating system, mobile carrier, and/or other device information or identifiers automatically assigned to your computer or device used by you to access the Application and/or Services. Other information Company may automatically collect includes, without limitation, information about the frequency and length of (i) Application usage, (ii) Application visits (i.e. date and time), (iii) the type of emojis used or sent via the Application, and (iv) other actions taken through your use of the Services. This information helps inform Company how many people use the Application.
Cookies /other Technologies Information – Company may place cookies, pixel tags, local storage, and other technologies (“Technologies”) on your device used to access the Services in order to automatically collect information through the Services. We may use Technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a “device”) that allow us to record certain pieces of information whenever you visit or interact with our sites, Services, applications, messaging, and tools, and to recognize you across devices. Technologies shall only be used as operationally necessary, to assess performance, to enhance functionality, or to deliver content such as third party advertisements via the Services. If you would like to opt-out of the Technologies we employ with our Services, you may do so by blocking, deleting, or disabling them as your browser or device permits.
Pixels / Web Beacons: Pixels / Web Beacons are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).
Social Media Information – If choose to log in, access or otherwise connect to the Services through a social networking service (such as Facebook, Twitter, Instagram, etc.), we may collect your user ID and/or username associated with that social networking service, as well as any information you make public using that social networking service or which the social networking service allows us to access. We may also collect information you have authorized the social networking service to share with us on your behalf (such as your user ID, gender, public profile information, email address, birthday, friends list, etc.). This supplemental information allows us to verify information that you have provided through use of the Services and to enhance our ability to provide you with information about our business, products, and Services.
Company uses the information received from you in connection with the Services and features provided via the Application, including, without limitation, in order to:
Process and respond to customer service / user inquiries;
Alert users to new services, content and/or features;
Provide access to certain functionalities and features of the Services;
Monitor and track total number of users of the Application for statistical purposes.
We may also use personal information provide by you for reasons for which we have a legitimate interest, such as direct marketing, individual or market research, anti-fraud protection, or any other purpose disclosed to you at the time you provide personal information or with your consent.
Company may also make anonymous and/or aggregate personal information for commercial, marketing, and/or business purposes, such as reporting and conducting research and development in order to enhance our existing Services and/or develop new products and Services. Anonymous or aggregated information does not identify you, and we may use or disclose such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes. We may share this information internally and/or with third parties for our or their purposes in an anonymous or aggregated form that is designed to prevent anyone from identifying you.
Should you wish not to receive emails, offerings, or other promotional materials provided via the Application or Services, please follow the instructions contained in any email from Company to unsubscribe. Unsubscribing from such emails will not affect your ability to receive emails or other communications relating to your specific customer service inquiries or requests.
Company may share your information received from you in connection with the services and features provided via the Application to: (i) its staff, data persons (or entities) in charge of maintaining and recording the information; and/or (ii) to third parties involved in providing Application services or Services who shall only have access to such information for the purpose of performing Services on your behalf. Any such third party shall be prohibited from sharing or using your personal information except as necessary to perform the Services or to comply with applicable legal requirements. Company may also disclose personal information in order to respond to customer service inquiries.
Company may also share information received from you with its accountants, attorneys, and other professional advisors who owe a duty of confidentiality to Company. In the event Company is required to disclose information pursuant to a court order, subpoena, or law enforcement agency request, we will disclose the requested information to the extent permissible by applicable law. To the extent permissible under applicable law, disclosure of personal identification information may also be made when necessary to establish, exercise, defend legal claims, or protect the rights and property of Company, our agents, customers and others, including, without limitation, the enforcement of agreements, policies, terms and conditions of use, or the personal safety of any person.
In the event that ownership of all or a part of Company or its business were to change via merger, acquisition, divestiture, dissolution, or sale of all or substantially all of Company’s assets, your information pertinent to that business’ operations may be assigned or transferred to, or licensed for use by, the new owner, without any prior notice to or consent from you.
If you choose to share information with social media services about your activities on the Application by, for example, connecting your social media account (i.e. Facebook account) to the Application, then we may share your personal information and information about your use of the Application with such social media websites. Use of social media service websites is governed by the privacy practices and policies of those websites, including, without limitation, your ability to opt out of certain settings. Please make sure to read the terms and privacy statements of such social media websites prior to connecting to the Application via your social media account.
By using the Services, including, without limitation, the Application, or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Application and/or Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Application or sending you an email at the email provided to us.
We may sell merchandise and/or other goods or products through our Services, including, without limitation, via the Application. When you make purchases through the Services, we may process your payments through a third party application, such as the Apple App Store, Google Play App Store, Amazon App Store, social networking sites such as Facebook, and/or other third-party payment processers, i.e. PayPal. The third party application may collect certain financial information from you in order to process a payment, including your name, email address, address and other billing information. In order to delete your payment or billing information, you will need to do so with your payment provider, as Company only has minimal secure access to those records as needed to provide the Services.
You have the right to opt out of certain uses and disclosures of your personal information. Where you have consented to Company’s processing of your personal information, you may withdraw that consent at any time and opt-out to further processing by contacting us at email@example.com. Even if you opt-out, we may still collect and use non-personal Information regarding your use of our Services and/ or information from the advertisements on Third Party Websites for non-interest based advertising purposes, such as to determine the effectiveness of the advertisements.
We maintain “do-not-mail” lists as mandated by law. We process requests to be placed on do-not-mail lists within 60 days after receipt, or such shorter time as may be required by law.
We may occasionally send you push notifications through your device with updates and other notices that may be of interest to you. You may at any time opt-out from receiving these types of communications by changing the settings on your device.
You can modify personal information provided via use of the Services through your personal settings or by contacting us at firstname.lastname@example.org. If you want us to delete your personal information, please contact us at email@example.com with your request. We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.
Company shall use best efforts to provide you with access to your personal information. However, there may be circumstances in which we are unable to provide access, including but not limited to: (i) where the information contains legal privilege, (ii) would compromise others’ privacy or legitimate rights, (iii) where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or (iv) where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personal information.
Our Services are not directed to children, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from or of a child under the age of 13, we will take steps to delete such information from our files as soon as possible. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf).
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. Such requests may be made to firstname.lastname@example.org.